Keyword Research for Small Businesses: Find What Your Customers Search (Free Method)

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SEO guide

Keyword research means finding the exact words your customers type before they buy, then building a page that answers them better than anyone else. This free method takes about an hour.

By Alex, founder of Slyne Digital · 3 min read · Updated 22 October 2026

Short answer

Keyword research is finding the words and questions your customers type into Google and AI tools. Start with your services and areas, expand them with Google autocomplete, “People also ask” and Search Console, sort them by intent (are they ready to buy?), then give each group of similar keywords its own page. Prioritise high-intent local searches before broad, competitive terms.

Key takeaways

  • Start with services multiplied by locations
  • Use free tools such as autocomplete, People Also Ask and Search Console
  • Intent matters more than search volume
  • One topic per page, not one keyword per page
  • Questions make great guides and FAQs

The 5-step free method

01

List services × areas

“Bathroom fitter” × “Lucan, Clondalkin, Dublin 22” gives you a starter list in minutes.

02

Expand with autocomplete

Type each phrase into Google slowly and note the suggestions. Do the same on YouTube.

03

Mine “People also ask”

Every question Google shows is a heading or FAQ waiting to be written.

04

Check Search Console

Free data on what people already search to find you. Set it up.

05

Ask customers and AI

What did customers ask on the phone? Ask ChatGPT “what would someone ask before hiring a [service] in [town]?”

Sort by intent, not just volume

IntentExampleWhat to build
Ready to buy (transactional)“emergency plumber Lucan”Service or area page
Comparing (commercial)“best kitchen fitters Meath”, “solar panels cost”Price guides, comparisons
Learning (informational)“how long does an extension take”Guides and FAQs
Looking for you (navigational)“Murphy Electrical reviews”Strong brand presence

Small searches, big money

A search with 30 searches a month, like “attic conversion Swords”, can be worth more than one with 3,000, like “attic ideas”, because the person is ready to buy.

Map keywords to pages

✓ Do this

One page = one topic.

“Boiler service Dublin” page targets: boiler service, boiler servicing, annual boiler check, gas boiler service cost.

✗ Not this

Separate near-identical pages for “boiler service Dublin”, “boiler servicing Dublin” and “boiler check Dublin”. They compete with each other.

Free and paid tools

  • Free: Google autocomplete, People Also Ask, Google Search Console, Google Trends, Google Ads Keyword Planner (free with an account)
  • Paid: Semrush, Ahrefs and Ubersuggest give volumes and difficulty scores, and are useful for competitive markets

Frequently asked questions

How many keywords should a page target?

One main topic, plus its close variations and related questions. Usually that’s 5 to 20 related phrases for one page.

Are long-tail keywords worth it?

Yes. Longer, specific searches have less competition and often more buying intent, especially for local businesses.

How often should I redo keyword research?

Review it every 6 to 12 months, or when you add services or areas. Search Console shows new opportunities every month.

Want a keyword map built for you?

We’ll research your market and map every important search to a page on your site.